Orderly Hub

Orderly Hub unifies orders, shipments, carriers, and fulfillment across your e-commerce stack. Connect the platforms you already run on (Shopify, ShipStation, carriers) and Orderly pulls everything into one model you can manage from the dashboard or drive through a REST API.

There are two ways to work with Orderly, and this documentation covers both:

• The dashboard, for connecting stores, managing orders and shipments, quoting and comparing rates, and automating routing. Start with Using the dashboard.
• The API, for building the same capabilities into your own systems. Start with Authentication and the API Reference.

The shape of it

• Bridges connect your platforms and keep orders and shipments in sync.
• Orders and shipments are unified into one model, whatever their source.
• Dispatchers, transformations, and split rules automate how orders are reshaped and routed to fulfillment.
• Carrier accounts power rate quotes, rate comparisons, pickups, and tracking.
• The embed lets your own customers connect their integrations under your brand.

New here?

Follow the Quickstart to connect your first store and see orders flow in.

Common workflows

Use a complete recipe when you want to solve a specific operations problem:

• Route Shopify orders to ShipStation walks through the connection, routing rule, test order, and launch checks.
• Audit a carrier invoice turns negotiated rates and shipment data into an actionable cost review.
• Intervene before a shipment is late connects Intelligence alerts to a repeatable operations response.

Developers moving beyond a preview integration can use the production readiness checklist for credentials, retries, webhooks, monitoring, and rollout planning.

Base URLs

Environment	Base URL
Production	https://api.orderly-hub.com
Preview	https://api-test.orderly-hub.com

The REST API is served under /api/v1. Requests authenticate with an API key (oh_...) or a user JWT as a bearer token, and select an organization with X-Organization-Id. See Authentication.