Billing, plans & label credits
Manage your subscription, label-credit balance, and payment methods under Billing.
Label credits
Label purchases draw down a label credit balance. Top it up manually with Top up credits, or set up auto top-up so Orderly refills automatically when the balance drops below a threshold you set.
You need a payment method on file before you can top up or enable auto top-up.
Plans
Your Current plan and status (active, trialing, past due) show on the right, including trial days remaining and the renewal date. Use Change plan to move between tiers (Starter, Growth, Scale) and toggle Monthly / Annual billing:
- Upgrades take effect immediately.
- Downgrades are scheduled for the end of the current period. You keep your current plan until then, and can cancel the scheduled change with Keep current plan.
Cancel plan stops renewal at period end. While cancellation is pending you can Resume.
Payment methods
Add a card or bank account with Add (handled securely through Stripe). Set a default, or remove one you no longer use. Your billing region and currency lock to the first card you add.
Activity & invoices
- Activity is a running ledger of top-ups, auto top-ups, label charges, refunds, and adjustments, with the balance after each.
- Invoices lists every invoice with its status, amount, a hosted link, and a PDF download.