Schedule a pickup
Schedule a carrier to collect packages from one of your locations. Pickups live under Pickups.
Pickups require a carrier account that supports pickup scheduling, which today is FedEx. If you do not have one, connect it first under Carrier Accounts.
Schedule one
Click Schedule Pickup and fill in:
- Carrier Account. Only accounts with pickup support are listed.
- Pickup Date, today or later.
- Package Count, how many packages are ready.
- Ready Time and Close Time, the window the driver can come (defaults 09:00 to 17:00).
- Pickup Address. Pick a saved location or enter one manually.
Click Schedule Pickup. On success Orderly shows the carrier's confirmation number.
Manage pickups
The table lists every pickup with its status (Scheduled, Confirmed, Completed, Cancelled), date, time window, and location. To cancel a scheduled or confirmed pickup, use its ⋯ → Cancel Pickup. This cancels it with the carrier and cannot be undone.