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Find unhealthy facilities and lanes

The Network & Lane Health board shows where congestion and transit drift are building across facilities and shipping lanes.

Open Network & Lane Health

Read the summary

MetricMeaning
Saturation indexCurrent facility load relative to its learned normal level.
Critical bucketsFacility or time buckets that have crossed a critical threshold.
ShipmentsThe shipment volume represented in the board.
On-time reliabilityDelivery reliability across the selected network view.

A saturation index above 1.3 is highlighted for investigation. It means the facility is materially above its expected load, not that every shipment there will be late.

Investigate facility saturation

The Facility saturation view ranks facilities by their saturation index. Start with high-saturation, high-volume facilities, then compare:

  • how long the elevated load has lasted,
  • dwell and movement after arrival,
  • the lanes entering and leaving the facility,
  • current late-risk and stuck alerts.

A short spike may be a normal sort wave. A sustained spike paired with rising dwell or risk deserves escalation.

Investigate lane health

The Lane health view compares transit behavior by lane, including week-over-week p50 drift where enough history exists.

  1. Find lanes with worsening drift and meaningful volume.
  2. Compare median transit with the slow tail.
  3. Check whether one carrier or service level explains the change.
  4. Open the Network Map to inspect shipments and hubs geographically.
  5. Review Carrier Performance before changing routing.

Sort-wave adherence appears where Intelligence has enough repeated facility history to infer a normal wave.

If the board is empty

Confirm tracking events include usable facility and timestamp information. New organizations need enough repeated movement to establish normal facility and lane behavior.

If the board could not load, click Retry, confirm the selected organization, and check Orderly status. Contact support if the problem continues.

Next steps